ServiceNow Architect

ServiceNow Architect

London (Hybrid)

3 Month Contract

£(Apply online only)/day (Outside IR35)

ServiceNow Architect needed with strong Telecoms industry experience. 3 Month Contract based in London (Hybrid). Start ASAP in July/August 2026.

Hybrid Working - 3 days/week remote (WFH), and 2 days/week working from the office in London.

Working with a global IT Consultancy supporting a Telecoms end client with a ServiceNow solutions project:

• Leading ServiceNow architecture design + implementation of ServiceNow modules including: ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps + custom applications.
• Strong ServiceNow ITSM, plus 2 other modules (TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps).
• Proven expertise in ServiceNow integrations -eg- REST, SOAP, APIs, MID Servers.
• Experience with ServiceNow scripting (JavaScript, Glide, Flow Designer) and ServiceNow data model.
• Experience designing and implementing CMDB and Discovery.
• Acting as the technical authority on ServiceNow architecture, design + best practices.
• Defining + driving overall platform strategy, roadmap, and governance.
• Ensuring platform scalability, security, performance, and integrations with other enterprise systems.
• Providing technical leadership in solution design workshops, architecture reviews, and governance boards.
• Working closely with key stakeholders, business analysts, and development teams to align solutions with business objectives.
• ServiceNow qualifications preferred: CSA, CIS, CAD, CTA.